Loading data. Please wait
Quality management - Guidelines on people involvement and competence
Pages:
Publication date: 2012-09-01
Guidelines for auditing management systems (includes Redline Version)
Publication date: 2011-12-01
Guidelines for auditing management systems
Pages: 52
Publication date: 2011-11-15
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations - Corrigendum 1
Publication date: 2009-07-15
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Publication date: 2007-12-01
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Guidelines for the selection of quality management system consultants and use of their services
Pages: 13
Publication date: 2005-01-15
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Pages: 23
Publication date: 2004-07-01
Guidelines for quality and/or environmental management systems auditing
Pages: 31
Publication date: 2002-10-01
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Publication date: 2018-08-01